HIPAA

HIPAA Notice of Privacy Practices

Effective Date: 10/01/2025   This Notice of Privacy Practices (“Notice”) describes how Flu Genie (“we,” “our,” “us”) may use and disclose your Protected Health Information (PHI), and your rights regarding that information. We are required by law to maintain the privacy of your PHI and to provide you with this Notice.  

1. How We May Use and Disclose Your PHI

We may use and disclose your PHI for the following purposes without your written permission:
  • Treatment: To provide, coordinate, or manage your healthcare (e.g., sharing information with providers, pharmacies, or labs).
  • Payment: To bill and collect payment for our services.
  • Healthcare Operations: For quality assurance, compliance, training, and improving our services.
  • Required by Law: To comply with legal obligations (e.g., reporting certain diseases, abuse, or responding to subpoenas).
  • Public Health and Safety: To report to public health authorities or prevent a serious threat to health or safety.
  • Business Associates: With trusted vendors who perform services on our behalf under a HIPAA-compliant agreement.
Other uses or disclosures will only occur with your written authorization (e.g., marketing, sale of PHI). You may revoke an authorization at any time in writing.

2. Your Rights Regarding PHI

You have the right to:

  • Access and Copies: Request access to or copies of your medical records.
  • Amendments: Request corrections to your health information.
  • Accounting of Disclosures: Request a list of disclosures we made of your PHI (other than for treatment, payment, or operations).
  • Restrictions: Request restrictions on certain uses/disclosures (we may not be required to agree in all cases).
  • Confidential Communications: Request we contact you in a specific way (e.g., only at a work phone or mailing address).
  • Paper Copy: Request a paper copy of this Notice, even if you received it electronically.

3. Our Responsibilities

  • We are required by law to maintain the privacy and security of your PHI.
  • We must notify you promptly if a breach occurs that may have compromised your PHI.
  • We must follow the terms of this Notice.
  • We will not use or disclose your PHI for reasons not described in this Notice without your written permission.

4. Changes to This Notice

We may update this Notice at any time. The revised Notice will apply to all PHI we maintain and will be posted on our website with the effective date.

5. Questions or Complaints

If you believe your privacy rights have been violated, you may file a complaint with us or with the U.S. Department of Health and Human Services (HHS). Filing a complaint will not affect your care or services.   To contact Flu Genie: Contact@flugenie.com